Works Suite 2000: Sound Skips During the Getting Started Movie (240009)


The information in this article applies to:

  • Microsoft Works Suite 2000
This article was previously published under Q240009
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location from which you downloaded the release.

SYMPTOMS

When you start Microsoft Works Suite 2000 and play the Getting Started movie, the sound may skip while the movie plays.

CAUSE

This behavior can occur if the following conditions are true:
  • You run Works Suite 2000 on a Microsoft Windows 2000-based computer.
  • The most up-to-date version of MacroMedia ShockWave Director is installed on your computer.
NOTE: The movie is played in Microsoft Picture It! Express, a program that is included with Works Suite 2000.

STATUS

Microsoft is researching this problem and will post more information here in the Microsoft Knowledge Base when it becomes available.

MORE INFORMATION

Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kb3rdparty kbAddIn kbprb kbsound KB240009
©2004 Microsoft Corporation. All rights reserved.