Works 2000: Cannot Change Sound for Works Calendar Sound Event (239360)
The information in this article applies to:
- Microsoft Works 2000
- Microsoft Works Suite 2000
This article was previously published under Q239360 SYMPTOMS
When you attempt to change a sound for a Microsoft Works Calendar sound
event, you may receive the following error message:
An error occurred while Windows was working with the Control Panel file
C:\Windows\System\Mmsys.cpl.
CAUSE
This behavior can occur if the path to the sound file that you want to
associate with a Works Calendar event is greater than 64 characters in
length.
NOTE: This behavior does not occur on Microsoft Windows 2000-based
computers.
RESOLUTION
To resolve this issue, reduce the length of the path to the sound file
that you want to use. To do this, use one of the following methods.
Reduce the Length of Folder Names in the Path
To reduce the length of a folder name in the path to the sound file:
- Start Windows Explorer, or click the My Computer icon on
the desktop.
- Browse to the folder that contains the sound file that you want
to use.
- Click the folder to select it.
- On the File menu, click Rename.
- Type a shorter name for the folder, and then press ENTER.
NOTE: You must change the path to the sound file in the Name
box in the Sounds tool in Control Panel.
Copy the Sound File to Another Folder
To copy the sound file to another folder:
- Start Windows Explorer, or click the My Computer icon on
the desktop.
- Browse to the folder that contains the sound file that you want
to use.
- On the Edit menu, click Copy.
- Browse to the folder into which you want to copy the file.
- On the Edit menu, click Paste.
NOTE: You must change the path to the sound file in the Name
box in the Sounds tool in Control Panel.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 7/13/2004 |
|---|
| Keywords: | kbbug kbpending kbsound KB239360 |
|---|
|