XADM: Exchange Server Mailbox Manager Setup Doesn't Work If Service Account Doesn't Have a Password (239068)


The information in this article applies to:

  • Microsoft Exchange Server 5.5 SP3
This article was previously published under Q239068

SYMPTOMS

When you run Microsoft Exchange Server Mailbox Manager Setup and choose a service account that does not have a password, Setup does not work.

Setup may also fail if the password contains Alternate characters (for example, letters that include accent marks such as when used in foreign languages).

WORKAROUND

Set a password for the service account, and then run Setup. If required, remove the password after you install Mailbox Manager.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3.

MORE INFORMATION

For additional information about changing the service account password, click the article number below to view the article in the Microsoft Knowledge Base:

157780 XADM: How to Change the Service Account Password

Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbbug kbnofix KB239068
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