XWEB: Prompt for Security Credentials Before Logon.asp Loads Using Internet Explorer 5 with NTLM Turned Off (238982)


The information in this article applies to:

  • Microsoft Outlook Web Access 5.5 SP 1
  • Microsoft Outlook Web Access 5.5 SP 2
  • Microsoft Outlook Web Access 5.5 SP 3
  • Microsoft Exchange Server 5.5
This article was previously published under Q238982

SYMPTOMS

If you access the default Web site or the Exchange Server virtual directory using Microsoft Internet Explorer 5 with Windows NT Challenge/Response (NTLM) authentication turned off, you may be prompted for security credentials before the Outlook Web Access Logon.asp page loads. This may happen even after you set Directory Security to Anonymous Only or Anonymous and Basic Authentication on the default Web site.

RESOLUTION

To correct this problem in Internet Explorer:
  1. On the Tools menu, click Internet Options.
  2. Click the Security tab.
  3. In the Select a Web content zone to specify its security settings box, click Internet, and then click Custom Level. Scroll down to Cookies.
  4. Under Allow cookies that are stored on your computer, click Prompt.
  5. Click OK twice.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB238982
©2004 Microsoft Corporation. All rights reserved.