The Start Menu Does Not Close When Pressing the MS Logo Key (238746)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 95 OEM Service Release 2.1
  • Microsoft Windows 95 OEM Service Release 2.5
This article was previously published under Q238746

SYMPTOMS

When you attempt to close the Start menu by pressing the Windows Logo key, the Start menu may not close.

CAUSE

This issue may occur if you have opened the Start menu by pressing CTRL+ESC, and then closed it by pressing ESC.

RESOLUTION

To resolve this issue, restart your computer.

WORKAROUND

To manually close the Start menu without restarting your computer, press ESC, or click the Start button.

MORE INFORMATION

The Microsoft Windows logo key can be used to open and close the Start menu in Windows. However, this functionality can be affected if you open the Start menu by pressing the CTRL+ESC keys and then close it with the ESC key. After you open and close the Start menu in this manner, pressing the Microsoft Windows logo key does not close the Start menu. This functionality is restored after restarting Windows.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kbprb KB238746
©2004 Microsoft Corporation. All rights reserved.