OL2000: Automatic Journal Recording Does Not Work with Office 97 (238504)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q238504

SYMPTOMS

If you turn on automatic journaling for Microsoft Office programs in the Outlook Journal, Outlook may not record any Journal entries.

CAUSE

If you use Office 97 programs with Outlook 2000, the Journal does not record the use of Office 97 programs because Office 97 and Office 2000 write their log files to different places.

RESOLUTION

For consistent automatic recording of Journal items, use Office 97 programs with Outlook 98, or use Office 2000 programs with Outlook 2000.

STATUS

Microsoft has confirmed that this is a problem in Outlook 2000.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbnofix KB238504
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