Homepub: No Sound or Error Message When You Play an Animated Greeting (238459)


The information in this article applies to:

  • Microsoft Graphics Studio Home Publishing 99
  • Microsoft Graphics Studio Greetings 99
This article was previously published under Q238459

SYMPTOMS

When you attempt to play an animated greeting in Home Publishing 99 or Greetings 99, you may not hear sound or you may receive the following error message:
Mmsystem281 This file could not be played. Check the file name or install a driver that supports this type of file.

CAUSE

This behavior can occur if one or more of the Media Control Interface (MCI) devices is disabled or not installed, or if the device is not configured correctly.

RESOLUTION

To resolve this issue:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Multimedia.
  3. Click the Advanced tab or the Devices tab, and then double-click Media Control Devices.
  4. Click Wave Audio Device (Media Control), and then click Properties.
  5. Click Use This Media Control Device, and then click OK.
  6. Repeat steps four and five to enable the MIDI Sequencer Device (Media Control) and the Motion Video Device (Media Control).
  7. Click OK.
  8. Close Control Panel, and then restart Microsoft Windows.


If the issue continues to occur, follow the steps in the following article in the Microsoft Knowledge Base. Click the article number below to view the article in the Microsoft Knowledge Base:

141349 Error Message: MMSYSTEM281 This File Could Not Be Played

Modification Type:MajorLast Reviewed:10/3/2003
Keywords:kbenv kberrmsg kbprb kbsound KB238459
©2003 Microsoft Corporation. All rights reserved.