XADM: Information Store Stops Responding When Delivering an NDR (238419)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q238419 SYMPTOMS
In certain circumstances, the information store may stop responding when receiving a non-delivery report (NDR) from a foreign SMTP system.
CAUSE
The NDR that is received by Exchange Server has information in the PR_SUPPLEMENTARY_INFORMATION MAPI property that is too long.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The following files are available for download from the Microsoft
Download Center:
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
|---|
| Keywords: | kbHotfixServer kbQFE kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbgraphxlinkcritical kbQFE KB238419 |
|---|
|
