You may receive an "Installation ended prematurely because of an error" error message when you run Office 2000 Setup and Setup cannot find the IE5 folder (238319)
The information in this article applies to:
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professoinal
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Developer
- Microsoft Access 2000
- Microsoft Excel 2000
- Microsoft FrontPage 2000
- Microsoft Outlook 2000
- Microsoft PowerPoint 2000
- Microsoft Word 2000
This article was previously published under Q238319 SYMPTOMS When you start Office Setup, you may receive the following
error message just after the first Office 2000 Setup dialog box appears:
Installation ended prematurely because of an error.
When you click OK, Setup ends. CAUSE You may receive the error message if the IE5 folder has
been renamed or deleted.
NOTE: The IE5 folder typically resides at the root of an Office
administrative installation. RESOLUTION To resolve this problem, rename the IE5 folder back to
IE5. If you deleted the IE5 folder, follow these steps:
- Create a new administrative installation of Office in a
folder that is different from your original administrative
installation.
- Copy the IE5 folder from this new administrative
installation into your original administrative installation.
- Delete the folder that contains the new administrative
installation.
- On a network client, re-run Setup from the administrative
installation.
Modification Type: | Minor | Last Reviewed: | 10/13/2006 |
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Keywords: | kbtshoot kbstartprogram kbsetup kberrmsg kbprb KB238319 |
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