The "Out of Office Assistant" command does not appear on the Tools menu in Outlook (238280)


The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002
  • Microsoft Outlook 2000
  • Microsoft Outlook 97
  • Microsoft Outlook 98
  • Microsoft Exchange Server 5.5
This article was previously published under Q238280
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

In Microsoft Outlook, the Out of Office Assistant may not appear on the Tools menu.

CAUSE

The Exchange Server Extensions Commands Add-In may not be enabled, may not have been installed, or the registry key necessary to load the Exchange Server Extensions may not have been created during installation.

RESOLUTION

To resolve this problem:
  1. On the Tools menu, click Options, click Other, click Advanced Options, and click Add In Manager.
  2. If Exchange Extensions Commands appears in the list of add-ins, click to select it.
  3. If Exchange Extensions Commands is not on the list, click Install. From the list of add-ins that appears, double-click Emsuix.ecf.
  4. Click OK three times to exit out of the Options pages.
  5. Exit and log off.
  6. Start Outlook and check to see if the Out of Office Assistant appears in the Tools menu.
If it did not install, the you need to make following registry modification for the Out of Office Assistant extension to be available in Outlook.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Start Registry Editor (Regedt32.exe).
  2. Locate the following key in the registry:

    HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/EXCHANGE/CLIENT/EXTENSIONS

  3. On the Edit menu, click Add Value, and then add the following registry value:

    Value Name: Exchange Extensions
    Data Type: REG_SZ
    Value: 4.0;emsuix32.dll;7;011111111111110;1111011100

  4. Quit Registry Editor.

You can also export this key from another system that is working.
Modification Type:MinorLast Reviewed:3/3/2006
Keywords:kbMenu kbregistration kbprb KB238280
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