Very Slow Scrolling in Excel 97, 2000 and Internet Explorer 4.0 on Terminal Server Clients (238277)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP4
This article was previously published under Q238277

SYMPTOMS

When you run Microsoft Excel 97, 2000, or Microsoft Internet Explorer 4.0 on a Terminal Server client, you may experience very slow response when you scroll.

CAUSE

This problem is caused by the "provide feedback with animation" in Excel and the "use smooth scrolling" option in Internet Explorer.

RESOLUTION

To resolve this problem in Excel 97 or 2000:
  1. Start Excel 97 or 2000.
  2. On the Tools menu, click Options.
  3. Click the Edit tab, and then clear the Provide feedback with Animation checkbox.
To resolve this problem in Internet Explorer 4.0:
  1. Start Internet Explorer 4.0.
  2. On the View menu, click Internet Options.
  3. Click the Advanced tab, then clear the use smooth scrolling checkbox.

REFERENCES

Q235100
Modification Type:MajorLast Reviewed:11/23/2002
Keywords:kbprb KB238277
©2002 Microsoft Corporation. All rights reserved.