How to Install Windows Messaging After You Remove Outlook 2000 or Office 2000 from Windows 95 (238251)



The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Outlook 2000
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000

This article was previously published under Q238251

SYMPTOMS

After you install or remove Microsoft Outlook 2000 or Office 2000, Microsoft Windows Messaging is no longer stored in the same location.

CAUSE

When you install Outlook 2000 or Office 2000, Windows Messaging is relocated.

If you remove Outlook 2000 or Office 2000, the original Windows Messaging locations and configurations are not restored.

RESOLUTION

To resolve this problem, reinstall Windows Messaging:
  1. Use Windows Explorer to copy the Msmail.inf file from the \Windows\Inf folder to your desktop.

    For information about how to copy a file, click Start, click Help, click the Index tab, type copying, and then double-click the Copying Files, Folders topic.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click Add/Remove Programs, and then click the Windows Setup tab.
  4. Click Have Disk, and then click Browse.
  5. Browse through the folder list to the Msmail.inf file that you saved on your desktop.
  6. Click OK, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbenv kbprb KB238251