RAS Callback to a Hunt Group Does Not Work (238198)



The information in this article applies to:

  • Microsoft Windows NT Server 3.5
  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0

This article was previously published under Q238198

SYMPTOMS

If you use the Callback feature on a Windows NT Remote Access Services (RAS) server to perform a callback to a hunt group number, the callback authentication does not succeed and the connection may be terminated with the following error message:
Event ID: 20077
Description: The PPP negotiation is not converging.

CAUSE

The RAS server uses only one port for a callback (when the Callback Security feature is enabled), and that callback must occur on the same client port that performed the dial-out connection.

STATUS

This behavior is by design.

MORE INFORMATION

A hunt group is a group of phone lines in which you are connected to the first number available when you dial, or you receive a busy signal. If you receive a busy signal, you try one of the other hunt groups.

Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kberrmsg kbprb KB238198