Must Start Internet Explorer Twice for Automatic Configuration (237540)


The information in this article applies to:

  • Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 2
  • Microsoft Internet Explorer 4.01 for Windows 98 SP 2
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 2
This article was previously published under Q237540

SYMPTOMS

Internet Explorer version 4.01 Service Pack 2 (SP2) may not automatically configure your settings the first time you start it. Instead, you may have to start Internet Explorer twice to cause the configuration to occur.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

DateTimeVersionSizeFile namePlatform
07/15/997:53 p.m.4.72.3707.1500371,984Wininet.dllWindows 95/98
07/15/997:33 p.m.4.72.3707.1500372,496Wininet.dllWindows NT

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbenv kbfix kbprb kbQFE KB237540
©2004 Microsoft Corporation. All rights reserved.