Encarta Encyclopedia 2000: Article Opens Very Slowly or Program Stops Responding (237520)
The information in this article applies to:
- Microsoft Encarta Encyclopedia 2000
- Microsoft Encarta Encyclopedia 2000 Concise Edition
- Microsoft Encarta Encyclopedia 2000 Deluxe Edition
This article was previously published under Q237520 SYMPTOMS
When you open an article in Microsoft Encarta Encyclopedia 2000, the
article may take an unexpectedly long time to appear on the screen or
the program may stop responding.
CAUSE
This behavior can occur if the microprocessor (CPU) installed in your
computer meets or only barely exceeds the minimum system requirements
needed to run Encarta Encyclopedia 2000.
RESOLUTION
To resolve this issue, install a faster microprocessor in your computer.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Encarta Encyclopedia 2000. MORE INFORMATION
If a CD-ROM changer is installed in your computer, you may be able to
improve performance by inserting only one Encarta Encyclopedia compact
disc in the CD-ROM changer at any one time.
When you are prompted to insert the other Encarta Encyclopedia CD-ROM
into the CD-ROM drive, remove the Encarta CD-ROM that is currently in
the CD-ROM changer before you insert the other disc.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kbbug kbHardware kbpending kbui KB237520 |
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