How to Add SBS Top Monthly Support Issues and Microsoft Knowledge Base Search Page Links to SBS 4.5 Console Home Page (236950)


The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q236950
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SUMMARY

This article describes how to add the Microsoft Small Business Server Top Monthly Support Issues and the Microsoft Knowledge Base Search Page links, to the Small Business Server (SBS) 4.5 console home page.

These links allow you to review the top SBS support issues that Microsoft Product Support Services encounters each month. These links also provide information about potential problems before they occur. The Microsoft Knowledge Base Search Page link lets you use self-help support to resolve issues you may experience with SBS 4.5 or other Microsoft products.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


To add the Microsoft Small Business Server Top Monthly Support Issues and Microsoft Knowledge Base Search Page links, use the appropriate steps outlined below.

NOTE: It is very important to follow the appropriate instructions for your specific situation. If you follow the wrong instructions, you could lose your current customizations for the SBS console home page.

If Your SBS Console Home Page Already Has Customized Links

  1. Start Registry Editor (Regedt32.exe).
  2. Locate the LinkCount value in the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom

  3. Double-click the LinkCount value, increment the value by 2 (hex), and then click OK.
  4. Click the Custom registry key.
  5. On the Edit menu, click Add.
  6. In the Key Name box, type Linkx, where x is the next link number. For example, if the previous link is Link2, type Link3. You need to add two keys (Link3 and Link4) in this example.
  7. Locate the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom\Link3

  8. Click Link3.
  9. On the Edit menu, click Add Value, and then add the following values:
    NameValueType
    TitleTextMicrosoft Knowledge Base Search PageREG_SZ
    DescriptionTextLink to the Microsoft Knowledge Base Search PageREG_SZ
    Target"1" in HEXREG_DWORD
    Enabled"1" in HEXREG_DWORD
    URLhttp://support.microsoft.com/isapi/gokbsearch.asp?target=http://support.microsoft.com/search?LN=<%=paramLang%>&SD=<%=paramSD%>&FR=<%=paramInFrame%> REG_SZ
    ProductMicrosoft Knowledge Base SearchREG_SZ

  10. Locate the following registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business\Console\Favorites\Custom\Link4

  11. Click Link4.
  12. On the Edit menu, click Add Value, and then add the following values:
    NameValueType
    TitleTextMicrosoft Small Business Server Top Monthly Support IssuesREG_SZ
    DescriptionTextLink to the Microsoft Small Business Server Top Monthly Support Issues pageREG_SZ
    Target"1" in HEXREG_DWORD
    Enabled"1" in HEXREG_DWORD
    URLhttp://support.microsoft.com/support/kb/articles/q232/2/63.aspREG_SZ
    ProductMicrosoft Small Business Server Top Monthly Support IssuesREG_SZ

  13. Quit Registry Editor.

If Your SBS Console Home Page Does Not Have Customized Links

  1. Download the self-extracting file from the following Microsoft FTP site:

    ftp://ftp.microsoft.com/bussys/winnt/winnt-unsup-ed/fixes/sbs45/console/sbs45cus.exe

  2. Run Sbs45cust.exe, and extract the included files to a temporary folder.
  3. Run Console.bat
  4. Restart the SBS console.
Modification Type:MajorLast Reviewed:1/12/2004
Keywords:kbinfo KB236950
©2004 Microsoft Corporation. All rights reserved.