XFOR: The To Field is Empty if a User Sends Mail with AT Command from the OV/VM (236335)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q236335

SYMPTOMS

When an OV/VM user sends a message with the AT or CT command in the message body to an Exchange Server recipient by means of the Microsoft PROFS Connector, the message has an empty To field if the AT command is used and an empty Cc field if the CT command is used.

CAUSE

The display name used with the AT and CT commands does not have a valid PROFS address; this causes the Microsoft PROFS Connector to discard the display name.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Microsoft PROFS Connector

File nameVersion
Lsvmhc.dll5.5.2630.0
Lsdiamex.exe5.5.2630.0
Lsvmdia.exe5.5.2630.0
Lsdiavm.exe5.5.2630.0
Xfmload.exe5.5.2630.0


And add the following entry in the [LME-PROFS] section of the Exchconn.ini file:
PROFS_DummyAddr = Node(Addr)
				
The Node and Addr need to comply the PROFS address format, that is no more than eight characters.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Modification Type:MajorLast Reviewed:10/2/2003
Keywords:EXC55SP3Fix kbbug kbfix kbQFE KB236335