SBS Server Status Tool Reports Web Proxy and Winsock Proxy Error Messages (236179)


The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q236179
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

After you configure the Small Business Server (SBS) Server Status tool to send e-mail reports regarding various programs (for example, Web Proxy, Winsock Proxy, Internet Information Server, and so on), you may receive an e-mail message similar to the following examples:
  • Web Proxy Logs
    The Web Proxy log cannot be sent because Web Proxy is not correctly installed.
  • Winsock Proxy Logs
    The Winsock Proxy log cannot be sent because Winsock Proxy is not correctly installed.

CAUSE

This behavior occurs when the Server Status tool cannot determine the path to the Web Proxy or Winsock Proxy log files. This behavior may occur if you change the path or other options of the Web Proxy or Winsock Proxy logging properties.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


To resolve this issue:
  1. Click Start, click Run, type regedt32, and then click OK.
  2. On the Window menu, click HKEY_LOCAL_MACHINE on Local Machine.
  3. Locate the following registry key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\W3Proxy\Parameters

  4. On the Registry menu, click Save Key, type a valid file name when you are prompted to do so, and then click Save.
  5. Click the LogFileDirectory key, and then click Delete.
  6. Click the following registry key:

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\W3Proxy\Parameters

  7. On the Edit menu, click Add Value.
  8. Type LogFileDirectory for the Value name.
  9. Click REG_SZ for the Data Type, and then click OK.
  10. Type the appropriate path where you want your log files to be stored (for example, C:\Winnt.sbs\System32\Msplogs), and then click OK.
  11. On the Registry menu, click Close.
To change the Winsock Proxy log path, follow steps 3-9 using the following registry entry:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WSPSrv\Parameters

To change the Socks Proxy log path, follow steps 3-9 using the following registry entry:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\W3Proxy\Parameters\SOCKS

MORE INFORMATION

To verify the settings have taken effect:
  1. Click Start, click SBS Console.
  2. On the Task tab, click Send Server Status.
  3. Verify that the e-mail message no longer reports the error.
Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kbprb KB236179
©2002 Microsoft Corporation. All rights reserved.