Error Messages After Internet Explorer Dials Automatically (236116)


The information in this article applies to:

  • Microsoft Internet Explorer 5.5 for Windows NT 4.0
  • Microsoft Internet Explorer 5.01 for Windows NT 4.0
  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
  • the operating system: Microsoft Windows NT 4.0 SP5
  • the operating system: Microsoft Windows NT 4.0 SP6
This article was previously published under Q236116

SYMPTOMS

After you use Internet Explorer to dial automatically to connect to your Internet service provider (ISP) using a modem or other dial-up connection and try to view Internet sites, you may not be able to find sites. Instead, you may receive one of the following error messages:
  • The page cannot be displayed
    Cannot find server or DNS error

CAUSE

This problem can occur if Windows NT 4.0 Service Pack 5 or Service Pack 6 is installed on your computer.

RESOLUTION

To work around this problem, connect to your ISP first, and then start Internet Explorer, or quit and then restart Internet Explorer.

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0.
Modification Type:MajorLast Reviewed:2/23/2004
Keywords:kbDialUp kbenv kberrmsg kbprb kbui KB236116
©2004 Microsoft Corporation. All rights reserved.