OL2000: (CW) All Accounts Checked for Mail During Scheduled Connection (236022)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q236022
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

You have multiple e-mail accounts configured in a single profile, but have selected only one account to check. Outlook checks all mail accounts in the mail profile when you have mail checking scheduled to occur at a specified interval.

RESOLUTION

Create a separate mail profile for each account you wish to check, and configure Outlook to prompt for the profile to use during startup.

MORE INFORMATION

When Outlook connects at a scheduled interval, it downloads mail from all the mail accounts in the mail profile. This occurs even though the accounts are not selected for delivery.

The only way to check individual accounts during a scheduled connection is to configure a profile for each mail account.

For more information about setting up mail profiles, click Microsoft Outlook Help on the Help menu, type Mail Profiles in the Office Assistant or the Answer Wizard, and then click Search to view the topic.

After you have created the individual profiles, set Outlook to prompt you for an individual mail profile using the following steps:

  1. On the Tools menu, click Options.
  2. On the Mail Services tab, click Prompt for a profile to be used.
  3. Click OK. Each time you start Outlook you are prompted to select a profile.

REFERENCES

For additional information about setting up Internet E-mail accounts, please see the following article in the Microsoft Knowledge Base:

195500 OL2000: (CW) Configuring the Internet E-mail Information Service

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbprb KB236022
©2003 Microsoft Corporation. All rights reserved.