SMS: 16-Bit Remote Control Components Remain on Client After Upgrade From Windows 3.11 to Windows 95 or Windows 98 (235154)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q235154

SYMPTOMS

After you upgrade from Microsoft Windows 3.11 to Microsoft Windows 95 or Windows 98, the 16-bit remote control client components for Microsoft Systems Management Server (SMS) 2.0 remain on the client.

CAUSE

SMS 2.0 installs Windows 3.11 as a 16-bit system, but Windows 95 and Windows 98 are installed as 32-bit systems. Both versions of the remote control components can not co-exist on the same computer.

WORKAROUND

Before upgrading Windows 3.11 to Windows 95 or Windows 98, manually remove the 16-bit client components by using Smsman16, which can be found on the SMSlogon\x86.bin\0000409\ share of any SMS 2.0 logon point.

STATUS

Microsoft has confirmed that this is a problem in Systems Management Server version 2.0.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kbClient kbHelpDesk kbinterop kbnofix kbRemoteProg kbsetup kbUpgrade KB235154