Random Crashes on Alpha Proliant 42x0 (234550)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q234550

SYMPTOMS

Alpha computers may randomly stop responding and display blue screen error messages.

CAUSE

This problem occurs because there are some Alpha interrupt dispatch routines within Windows NT that do not handle interrupt objects properly. This causes some internal coding to take the wrong path and can lead to random crashes.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

The latest service pack is also available at the following Internet location:

http://www.microsoft.com/windows/servicepacks/

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.
Modification Type:MajorLast Reviewed:10/16/2002
Keywords:kbbug kbQFE KB234550
©2002 Microsoft Corporation. All rights reserved.