XFOR: Cannot Send Messages to cc:Mail Recipients After Directory Synchronization (232687)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q232687 SYMPTOMS
After you perform directory synchronization (dirsync) between Lotus cc:Mail and Exchange Server, you may be unable to send a Simple Mail Transfer Protocol (SMTP) message to a Lotus cc:Mail recipient that was exported from the cc:Mail post office. The message remains in the outbound message queue, which prevents any other messages from being sent through the Exchange Connector for Lotus cc:Mail.
CAUSE
This problem occurs when Import.exe version 8.x is running on the Exchange Server computer. When you send a message through the SMTP service, the reply address is enclosed in square brackets ([ and ]). However, Import.exe version 8.x does not support square brackets in addresses.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Connector for cc:Mail
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | EXC55SP3Fix kbbug kbfix KB232687 |
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