HOW TO: Monitor Microsoft Fax Events in Windows 2000 (229901)

SUMMARY

This article describes how to monitor Microsoft Fax events.

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To Monitor Fax Events

1. Open the Fax Properties dialog box. To do so, click Start, point to Settings, click Control Panel, and then double-click Fax.
   
   NOTE: If the Fax icon does not appear in Control Panel, you need to install a fax device (such as a modem).
2. On the Status Monitor tab, click to select any of the following check boxes:
   • Display the status monitor: Displays the Fax Monitor dialog box automatically when a call is received or a fax is sent. The Fax Monitor dialog box allows you to end a fax call easily and view details of the fax being sent.
   • Status monitor always on top: Displays the Fax Monitor dialog box on top of all other windows on the desktop.
   • Display icon on taskbar: Displays the icon on the taskbar when a fax arrives or when you send a fax. You can click the icon to open the Fax Monitor dialog box or right-click the icon to view shortcuts to Fax Monitor properties, Fax Queue, and My Faxes. By default, this option is selected.
   • Play a sound: Plays a sound when you receive a fax.
   • Enable manual answer for the first device: Answers the phone manually before receiving a fax or data transmission. This option is useful if you have a fax modem sharing a voice line.
   NOTE: If you click to select the Play a sound check box, you can assign a sound to incoming fax events by double-clicking the Sounds icon in Control Panel.

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To Answer Fax Calls Manually

1. Open the Fax Properties dialog box. To do so, click Start, point to Settings, click Control Panel, and then double-click Fax.
2. On the Monitor tab, click to select the Enable manual answer for the first device check box.
3. When an incoming call is received, the "Answer call?" prompt appears. If it is a voice call, click No. If you hear a fax tone, click Yes.

Manually answered calls must be monitored when the fax phone rings. This option is useful if you have a fax device sharing a voice line.

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To End a Fax Call in Progress

1. On the taskbar, click the Fax icon to open the Fax Monitor dialog box.
2. Click End Fax Call.

The End Fax Call button is accessible only when Microsoft Fax is actively dialing a number. If the End Fax Call button is unavailable, use the fax queue to pause or cancel the fax call.

Note that Fax Monitor shows the progress of only the highest-priority fax device. The Fax Monitor icon appears only when you are sending or receiving a fax.

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