CG5: Error Message: "Clip Gallery Encountered an Error" Starting Clip Gallery (228593)
The information in this article applies to:
- Microsoft Clip Gallery 5.0 for Windows, when used with:
- the operating system: Microsoft Windows 2000
- Microsoft Office 2000 (Setup)
This article was previously published under Q228593 SYMPTOMS
When you attempt to start the Microsoft Clip Gallery to insert a clip into your document, you receive the following error message:
Clip Gallery encountered an error.
Try restarting Windows, or reinstalling Microsoft applications.
CAUSE
This problem occurs when the following conditions are true:
- You are a member of the built-in Users group or a group with equivalent privileges to the built-in Users group.
-and-
- One of the following methods was used to install Office 2000 on your computer:
- You installed Office 2000 while the Always install with elevated privileges group policy was turned on.
-or-
- Office 2000 was assigned to your group by the system administrator.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Major | Last Reviewed: | 11/13/2003 |
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| Keywords: | kbdta kbfix kbprb KB228593 |
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