Video Adapter Driver Mode Limitation in Windows 2000 (227258)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q227258

SYMPTOMS

When you configure your video adapter to use modes higher than 1920 by 1080 pixels and 60 hertz (Hz) on your Windows 2000-based computer, the screen may become unreadable.

CAUSE

This issue can occur when you use third-party Microsoft Windows NT 4.0 video drivers with your video adapter. Video adapters designed for use with Windows NT 4.0 may not be totally compatible with Windows 2000-based computers.

RESOLUTION

To resolve this issue, contact the vendor to inquire about the availability of a fix for this issue.

To work around this issue, install the video drivers provided by Windows 2000:
  1. Click Start, point to Settings, click Control Panel, and then double-click Display.
  2. Click the Settings tab, and then click Advanced.
  3. Click the Adapter tab, click Properties, click the Driver tab, and then click Update Driver.
  4. Click Next, click Display a list of the known drivers, click Next, and then follow the instructions on the screen to finish installing your adapter driver.
  5. Click Close, and then restart your computer.
  6. Click Start, point to Settings, click Control Panel, and then double-click Display.
  7. Click the Settings tab, and then click Advanced.
  8. Click the Monitor tab, click Properties, click the Driver tab, click Update Driver, and then follow the instructions on the screen to finish installing your monitor.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbdisplay kbHardware kbprb KB227258
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