PPT2000: "Unknown Network Error" When Using Online Collaboration (226634)


The information in this article applies to:

  • Microsoft PowerPoint 2000
This article was previously published under Q226634

SYMPTOMS

When you create an Online Collaboration meeting from Microsoft PowerPoint, you may receive an error message similar to the following:
Unknown Network Error
You may receive this error message while waiting for the reminder to the meeting.

CAUSE

This problem may occur if you have removed or not installed Microsoft NetMeeting.

RESOLUTION

Microsoft Internet Explorer installs Microsoft NetMeeting. To install NetMeeting, please reinstall your version of Internet Explorer.

To install Internet Explorer 5.0:
  1. Place your Microsoft Office 2000 CD into your CD-ROM or DVD-ROM drive.
  2. On the Windows Start menu, click Run.
  3. Click Browse.
  4. Browse to the following location and select the Internet Explorer Setup Program on your Office 2000 CD:

    drive:\IE5\EN\IE5Setup.exe

    NOTE: drive is the letter of your CD-ROM or DVD-ROM drive.
  5. Click Open.
  6. Click OK. Select to install a Full installation and allow Setup to complete.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kbbug kbconf KB226634
©2002 Microsoft Corporation. All rights reserved.