SMS: SystemRole and SystemType Values Removed from Sms.ini (222988)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q222988

SYMPTOMS

The SystemRole and SystemType values in the [Local] section of the Sms.ini file are blank.

CAUSE

This problem can occur when the Hardware Inventory Frequency setting for the site is set to a value other than Every Workstation Logon and either of the following conditions are true:
  • The LastLoggedUser value in the [Logon History] section is blank or the entire [Logon History] section is missing and Inv32cli.exe (the Systems Management Server Client Inventory Service) begins its work cycle but it is not yet time to take inventory. Invwin32.exe (the SMS_INVENTORY_AGENT_NT Service) does not exhibit this problem.

    -or-
  • A client is in the process of moving from one site/domain to another and inventory is skipped by the Inventory Agents.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date      Time        Size      File name      Platform
   -------------------------------------------------------
   2/24/99   4:37pm      283,600   Inv32cli.exe   (x86)
   2/24/99   4:38pm      296,352   Invwin32.exe   (x86)
   2/24/99   4:38pm      867,088   Inv32cli.exe   (Alpha)
   2/24/99   4:39pm      883,472   Invwin32.exe   (Alpha)


NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.



WORKAROUND

To work around this problem, either manually force a full inventory or wait until it is time for a full inventory to be taken.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server:
  1. Replace the Inv32cli.exe file in the SMS_root\Site.srv\Maincfg.box\Client.src\Platform.bin directory with the hotfixed version.
  2. Replace the Invwin32.exe file in the SMS_root\Site.srv\Maincfg.box\Client.src\Platform.bin directory with the hotfixed version.
  3. Replace the Invwin32.exe file in the SMS_root\Site.srv\Platform.bin directory with the hotfixed version.
  4. Maintenance Manager will replicate the updated files to the Systems Management Server logon servers on its next work cycle. To update the clients, either manually run Upgrade.bat on each client or follow the instructions in the following article in the Microsoft Knowledge Base:

    166771 SMS: How to Force Site-Wide Client Updates

  5. A site reset is required for Invwin32.exe (SMS_INVENTORY_AGENT_NT) to be copied to all servers managed by the Site Configuration Manager.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbInventory KB222988
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