Problems Connecting to a Web Server as a Web Folder (220930)

SYMPTOMS

When you attempt to open a Web folder by clicking Open on the File menu in Internet Explorer and then typing "http://WebSiteName, you may receive the following error message:

Internet Explorer could not open http://WebSiteName as a Web Folder. Would you like to see its default view instead?

Or, when you double-click the Web Folders icon in My Computer or Windows Explorer, you may receive the following error message:

Cannot connect to Web server http://WebSiteName. The server could not be located, or may be too busy to respond. Please check your typing or check to make sure the Web server is available. For details see C:\TempDirectoryName\Wecerr.txt.

CAUSE

The server does not support the WWW Distributed Authoring and Versioning (WebDAV) protocol, or does not have FrontPage Extensions installed, or the server is not available or not publishable (for example, FrontPage Extensions is installed but Authoring is disabled).

RESOLUTION

If Internet Explorer is unable to open the Web site, you may have specified a server that does not exist. If Internet Explorer can open the Web site, you may have specified a protocol that is not supported by Web Folders, or the server does not support the WebDAV protocol or does not have FrontPage Extensions installed. If the server does not inherently support WebDAV and you want to manage the server using Web Folders, contact the server administrator to install FrontPage Server Extensions on the Web server, enable authoring or publishing, and to grant you the necessary permissions.

MORE INFORMATION

You can check the WecErr.txt file in your TEMP folder for specific information about why the connection did not succeed. This file contains the actual text or HTML message returned by the Web server.

For additional information about Web Folders, please see the following article in the Microsoft Knowledge Base:

195851 How to Install and Use Web Folders in Internet Explorer 5