Cannot Dual Boot After Service Pack 5 Is Installed on Alpha Computer (219350)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0, when used with:
    • the hardware: DEC Alpha
  • Microsoft Windows NT Server 4.0, when used with:
    • the hardware: DEC Alpha
  • Microsoft Windows NT Server, Enterprise Edition 4.0, when used with:
    • the hardware: DEC Alpha
This article was previously published under Q219350

SYMPTOMS

After you install Microsoft Windows NT 4.0 Service Pack 5 on an Alpha-based computer, you cannot use the dual-boot feature to install a secondary copy of Windows NT on another drive partition.

CAUSE

This behavior occurs if you click No when you are prompted to overwrite the Hal.dll and Atapi.sys files during the original installation. The older files that are not overwritten cannot support the dual-boot option.

RESOLUTION

To resolve this problem, click Yes when you are prompted to overwrite the Hal.dll and Atapi.sys files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kbbug kbdocerr kbsetup KB219350
©2002 Microsoft Corporation. All rights reserved.