Cannot Install Corel WordPerfect 6.2 for DOS on Windows 2000 NTFS Partition (219337)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional
Microsoft Windows NT Server 4.0
Microsoft Windows NT Workstation 4.0
Microsoft Windows NT Server, Enterprise Edition 4.0
Microsoft BackOffice Small Business Server 4.0
Microsoft BackOffice Small Business Server 4.0a
Microsoft BackOffice Small Business Server 4.5

This article was previously published under Q219337

SYMPTOMS

You are unable to install Corel WordPerfect for DOS onto a Windows 2000 NTFS-foramtted parition and may receive one or more errors during the setup process.

To work around this problem, modify the value of Files= in the Config.nt file to read:

Files=40

The Config.nt file is located in the %SystemRoot%\System32 subdirectory.

CAUSE

This problem occurs because the setup program for Corel WordPerfect 6.2 for DOS is unable to create folders when trying to install to a Windows 2000 NTFS-formatted partition.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

MORE INFORMATION

A new feature of Ntfs.sys included with Windows NT 4.0 Service Pack 4 and greater is the ability to read NTFS volumes formatted in the Windows 2000 NTFS format. This feature is useful in dual boot situations where Windows 2000 is installed on the same computer.

Modification Type:	Major	Last Reviewed:	6/30/2004
Keywords:	kbfix kbprb KB219337