Computer Stops Responding While Viewing Record in Event Viewer (219305)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q219305 SYMPTOMS
When you view records in Event Viewer, your computer may stop responding (hang), or shut down automatically.
CAUSE
This issue can occur if the record you are trying to view contains damaged data. When this occurs, an attempt to read the invalid data may damage a memory heap, and this may generate the symptoms listed earlier in this article.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbfix kbprb kbui KB219305 |
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