Err Msg: IExplore Caused an Invalid Page Fault in Module... (218983)

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SYMPTOMS

When you drag the Internet icon from the Address bar to the Favorites menu and then to the Links folder or a folder beneath it, you may receive one of the following error messages:

Microsoft Windows 98 or Microsoft Windows 95

This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.

If you then click Details, you may receive either of the following error messages:

IExplore caused an invalid page fault in module Browseui.dll at 015f:7106a742.

-or-

IExplore caused an invalid page fault in module <unknown>

If you then click Close, you may receive the following error message:

There was an internal error and one of the windows you were using will be closed. It is recommended that you save your work, close all programs, and then restart your computer.

Microsoft Windows NT 4.0

You may receive the following Dr. Watson error message:

An application error has occurred and an application error log is being generated.

IExplore.exe
Exception: access violation (0xc0000005), Address: 0x00000000

If you then click OK, Internet Explorer may quit and your computer may restart.

RESOLUTION

To work around this problem, manually add the Web site as a favorite:

On the Favorites menu, click Add to Favorites.
Click OK to accept the default location, or click Create in, click the appropriate folder, and then click OK.

If the error message continues to appear after you manually add Favorites, run the Internet Explorer 5 Repair tool after clearing the History and Temporary Internet Files:

Right-click the Internet Explorer icon on the desktop, and then click Properties.
Click Delete Temporary Internet Files.
Click Clear History, and then click OK.
Click Start, click Settings, click Control Panel, and then double-click Add/Remove Programs.
Click Microsoft Internet Explorer 5 and Internet Tools, then click Add/Remove.
Click Repair Internet Explorer, and then click OK.
Restart your computer.

NOTE: The details may be IExplore caused an invalid page fault in module unknown.