Display Problems with Greetings Workshop on Windows NT 4.0 SP4 (218953)



The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0 SP4

This article was previously published under Q218953

SYMPTOMS

After you install Microsoft Greetings Workshop, graphics may not be displayed properly, or the screen display may be distorted. This behavior may occur even if Greetings Workshop is not currently running.

CAUSE

This behavior can occur if your video adapter's refresh rate is set to 60 hertz.

RESOLUTION

To work around this behavior, set your video adapter's refresh rate to 72 hertz:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. On the Settings tab, click 72 Hertz in the Refresh Frequency box.
  4. Click OK.



Modification Type:MajorLast Reviewed:10/3/2003
Keywords:kbdisplay kbprb KB218953