IntelliPoint: Mouse Trails Do Not Appear on the Screen (218919)


The information in this article applies to:

  • Microsoft IntelliPoint software 2.2
  • Microsoft IntelliPoint software 2.0
  • Microsoft IntelliPoint software 2.1
This article was previously published under Q218919

SYMPTOMS

When you install the Microsoft IntelliPoint software and enable the Mouse Trails feature, the mouse trails may not appear on the screen.

CAUSE

This behavior can occur if an OEM version of the STB nVidia ZXV AGP video adapter is installed in your computer.

RESOLUTION

To resolve this issue, reduce the graphics hardware acceleration. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. On the Performance tab, click Graphics.
  4. Move the Hardware Acceleration slider until it is one notch to the left of Full (the Most acceleration setting).
  5. Click OK, and then click Close.
  6. When you are prompted to restart the computer, do so.
If this issue continues to occur, contact your hardware manufacturer to inquire if an updated video driver is available for your video adapter.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:9/24/2003
Keywords:kb3rdparty kbdisplay kbHardware kbprb KB218919
©2003 Microsoft Corporation. All rights reserved.