Cannot Submit Form Data Using Internet Explorer (218840)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
  • Microsoft Internet Explorer 4.01 for Windows NT 4.0
  • Microsoft Internet Explorer 4.0 for Windows NT 4.0
  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95
  • Microsoft Internet Explorer 4.0 for Windows 95
  • the operating system: Microsoft Windows 98
This article was previously published under Q218840

SYMPTOMS

When you fill out a form on a Web page and then try to submit the form, you may receive one of the following error messages:
  • Login Expired - Your login session has expired.
    Failed to set your user cookie - An Error Occurred Setting Your User Cookie

CAUSE

This behavior can occur if you have Internet Explorer set not to receive cookies, or if you have configured a third-party program not to receive cookies.

RESOLUTION

To resolve this issue, follow the steps in the appropriate section:

Internet Explorer 4 and Windows 98

  1. Click Start, point to Settings, click Control Panel, double-click Internet, and then click the Advanced tab.
  2. In the Cookies section, click one of the following options:

    • Always Accept Cookies
    • Prompt Before Accepting Cookies
  3. Click OK.

Internet Explorer 5

  1. Click Start, point to Settings, click Control Panel, double-click Internet, and then click the Security tab.
  2. Click Internet, and then click Custom Level.
  3. In the Cookies section, click Enable for the following items:

    • Allow per-session cookies (not stored)
    • Allow cookies that are stored on your computer
  4. Click OK.
  5. Follow steps 2-3 to enable cookies for the following content zones, if necessary:

    • Local Internet
    • Trusted Sites
    • Restricted Sites
  6. Click OK.

Third-Party Programs

To set a third-party program (such as Lockman's Anonymous Cookies Deluxe version 1.0) to accept cookies, refer to the program's instructions.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kb3rdparty kbenv kberrmsg kbprb KB218840
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