You receive a "The feature you are trying to use is on a CD-ROM or other removable disk that is not available" error message when you start Publisher 2000 (218679)



The information in this article applies to:

  • Microsoft Publisher 2000

This article was previously published under Q218679

SYMPTOMS

When you start Microsoft Publisher 2000, you may receive the following error message:
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.

Insert the 'Microsoft Office 2000 Disc 2' disk and click OK.
NOTE: The name of the CD-ROM may differ depending upon how you installed Microsoft Publisher 2000. NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address: NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

This behavior can occur if you set Microsoft Clip Gallery to run from the CD-ROM drive when you installed Publisher 2000.

Unlike other programs, Publisher 2000 checks for the existence of the Cagcat50.mmc file, which is used by Clip Gallery. If Clip Gallery is set to run from the CD-ROM, Publisher will look for it there, even if a copy of the Cagcat50.mmc file exists on the hard disk.

RESOLUTION

To resolve this issue, use one of the following methods.

Bypass the Error Message

If you click Cancel, Publisher starts normally. However, you must insert the CD-ROM to use Clip Gallery.

Reinstall Publisher

Reinstall Publisher 2000, and set Clip Gallery to run from My Computer:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove programs.]
  3. Click Microsoft Office 2000 Disc 2 or Microsoft Publisher 2000, and then click Add/Remove.
  4. Click Add or Remove Features.
  5. Click the PLUS SIGN (+) next to Office Tools, and then click the CD-ROM icon next to Clip Gallery.
  6. Click Run from My Computer, and then click Update Now.

MORE INFORMATION

Microsoft has confirmed that this is a problem in Microsoft Publisher 2000.

Modification Type:MinorLast Reviewed:12/2/2005
Keywords:kbtshoot kbprb kbstartprogram kberrmsg kbnofix kbsetup KB218679