Contents of the Site Server Version 3.0 Readme.txt File (218492)

MORE INFORMATION

This readme contains important, late-breaking information about
Microsoft(R) Site Server version 3.0. This readme also contains information
about how to contact Microsoft for product support.

IMPORTANT: Before continuing, please print this document and read it
thoroughly. Following the steps in this document will ensure a successful
setup experience.

What's in Site Server 3.0?
Hardware and Software Requirements
Documentation
Getting Started
Known Issues
Product Support

WHAT'S IN SITE SERVER 3.0?

The Site Server 3.0 compact disc includes the following components:

Analysis
Knowledge Manager
Personalization & Membership (P&M)
Publishing
Push
Search

The root directory of the Site Server 3.0 compact disc contains the following subdirectories:

Directory What it contains

\Alpha Site Server 3.0 components for the Digital Alpha platform
\X86 Site Server 3.0 components for Intel CPUs
\Docs Documentation for Site Server 3.0 components
\Introducing CSS An introduction to the Customizable Starter Sites
(CSSs) for the Site Server 3.0 release
\Support Supplemental software for use with Site Server 3.0 components
\UNIX Site Server 3.0 components for the UNIX platform

Additional compact discs are provided with the following components:

Microsoft(R) Windows NT(R) 4.0 Option Pack
Microsoft(R) Visual InterDev 1.0
Microsoft(R) FrontPage(R) 98

To help you build and develop your Web site, FrontPage 98 is included with
Site Server. It is strongly recommended that you install FrontPage 98. If
you choose to install FrontPage, you must install it prior to installing Site Server.

HARDWARE AND SOFTWARE REQUIREMENTS

Hardware Requirements

The following are the minimum hardware requirements for installing Site Server 3.0:

100 megahertz (MHz) Intel Pentium or Digital Alpha equivalent processor
(166-MHz Intel Pentium recommended)
64 megabyte (MB) of RAM (128 MB of RAM recommended)
128 MB of virtual memory
1 gigabyte (GB) of available hard disk space (2 GB recommended)

Please note, these requirements may vary based on the volume of Web site traffic.

Software Requirements

IMPORTANT: If you have Site Server 2.0 installed, it is strongly
recommended that you view the Site Server 3.0 Upgrade Readme. If you have a
beta version of Site Server installed, it is strongly recommended that you
view the Site Server 3.0 (Beta) Upgrade Readme.

Before you install any of the Site Server 3.0 components, you must install
the prerequisite software on the computer running Windows NT Server. The
order in which the software is installed is critical to the successful
operation of this product. Please view the Site Server installation
instructions prior to installing any software. To view the Site Server
installation instructions, insert the Site Server 3.0 compact disc in the
appropriate drive and click Setup Instructions.

The following software must be installed prior to installing Site Server 3.0:

Windows NT Server 4.0
Windows NT Server 4.0 Service Pack 3 or later
Microsoft(R) Internet Explorer version 4.01 or later
Windows NT 4.0 Option Pack
Microsoft(R) SQL ServerT version 6.5 is required for running any of the
Site Server components that require SQL Server database support. SQL Server
6.5 Evaluation Copy is located in the \MSSql folder on the Windows NT 4.0
Option Pack compact disc. Please note, the SQL Server 6.5 Evaluation copy
will expire 120 days after installation.

If you install SQL Server version 6.5, you must also install SQL Server
Service Pack 4 and the updated executable file SQLSERVR.EXE. SQL Server
Service Pack 4 is located in the \Support\QFE\Sql65sp4 folder on the Site
Server 3.0 installation compact disc. SQLSERVR.EXE is located in the
\Support\QFE\Sql297 folder on the Site Server 3.0 installation compact
disc. To install the updated executable file SQLSERVR.EXE, first stop the
MSSQLServer Service. Copy SQLSERVR.EXE into the \MSSql\Binn directory, then
restart the MSSQLServer Service. Refer to the Site Server installation
instructions for advanced information about installing and configuring SQL Server.

NOTE: For detailed information about the individual Site Server 3.0
components, it is strongly recommended that you view the component readmes.

To view the component readmes, click the following links:

Analysis Readme
Knowledge Manager Readme
Personalization & Membership Readme
Publishing Readme
Push Readme
Search Readme
WebAdmin Readme

DOCUMENTATION

The Site Server documentation set is installed with the product. Prior to
installing the product, you can view the Site Server documentation set from
your Web browser. To view the documentation set, double-click
default_cd.htm in the \Docs folder on the Site Server 3.0 compact disc.
After installing the product, you can view the documentation from the Start
menu. Click Start, point to Programs, point to Microsoft Site Server, and
then click Site Server Documentation.

The Site Server documentation set is also provided in Microsoft(R) Word
format, which is not installed with the product. If you do not have Word
installed, you can view the files using WordPad or Microsoft(R) Word
Viewer. Word Viewer is available in the \Support\W7Viewer folder on the
Site Server 3.0 compact disc. The documentation files are located in the
\Docs\WordDocs folder on the Site Server 3.0 compact disc. For additional
information about the files provided in Word format, see intro.doc in the
\Docs\WordDocs folder on the Site Server 3.0 compact disc.

NOTE: If viewing the documentation from Internet Explorer version 3.02, you
must install the Authenticode 2.0 update.

GETTING STARTED

Before you begin using Site Server 3.0, it is recommended that you read
Getting Results with Microsoft Site Server 3.0 and explore the Site Server
tutorials and sample Active Server Pages (ASP) that are provided with this product.

You can use the links on the Start menu to learn about the features of Site
Server and begin using the product. On the Start menu, point to Programs,
and then point to Microsoft Site Server. The following links are displayed:
Administration. To administer Site Server 3.0, you can choose from the
following administrative interfaces: Microsoft(R) Management Console (MMC),
Web-based Administration (WebAdmin), and the command-line interface. To
start WebAdmin, click Site Server Service (HTML). To start the Microsoft
Management Console, click Site Server Service Admin (MMC). The command-line
interface is accessible from the command prompt.

Analysis. The Analysis feature of Site Server enables you to analyze site
content, site usage, and site users. Click Analysis for immediate access to
Report Writer, Content Analyzer, Custom Import, and Usage Import.

Tools. Click Tools for immediate access to the following Site Server Tools:
Direct Mailer, Knowledge Manager, Rule Manager, and Tag Tool.
Introducing Customizable Starter Sites. Customizable Starter Sites are
sample Web sites that you can use to implement Site Server technologies and
create a Web presence. Click Introducing Customizable Starter Sites to
preview the Customizable Starter Sites.

Site Server 3.0 Setup. Click Site Server 3.0 Setup to add or remove the
individual features of Site Server 3.0.

Site Server Documentation. The Site Server documentation provides both
conceptual information and step-by-step instructions so users at all levels
of experience can use the Site Server features. Click Site Server
Documentation to view the documentation.

Site Server Samples. Site Server Samples demonstrate various scenarios for
implementing Microsoft Site Server features, including the Analysis,
Knowledge, Publishing, and Commerce sites. Click Site Server Samples to
view the Site Server Samples.

Site Server Start Page. Click Site Server Start Page for immediate access
to Site Server's Web-based features, including Administration,
Documentation, Tools, Samples, or Product Information.

Site Server Update. Click Site Server Update
(http://www.microsoft.com/SiteServer) to view additional information about
Site Server, including press releases, update information, and downloads.

KNOWN ISSUES

The following are known issues for this release.

By default, Site Server 3.0 will be installed to a default \Microsoft Site
Server directory. If you already have a directory named "\Microsoft ", you
must choose a different name for the directory to which you will install
Site Server 3.0. Likewise, if you have installed Site Server 3.0 to the
default directory, it is strongly recommended that you do not add another
directory named "\Microsoft " on the same computer. For additional
information, see Knowledge Base (KB) Article 021268.

If you are using a proxy server and the Start menu links do not function,
you must complete the following procedure in Internet Explorer 4.0 or
later. On the View menu, click Internet Options, click the Connection tab,
and then select the Bypass Proxy Server For Local Intranet Addresses check box.

The Getting Results topic "To install the updated executable file
SQLSERVR.EXE" found in the Site Server 3.0 installation instructions
incorrectly refers to "SQL Server build 291" and the "Support\QFE\Sql291
folder." Please use SQL Server build 297, which is located in the
\Support\QFE\Sql297 folder on the Site Server 3.0 compact disc.
When creating a network share to the Site Server 3.0 installation compact
disc, do not include a space in the path to the network share.

When uninstalling Site Server 3.0, you must ensure that the Site Server 3.0
installation compact disc is in the appropriate drive.

When deploying content using the Content Deployment feature, it is not
recommended that you uninstall Site Server.

The Task Scheduler will not function with extended characters in the Task
name.

When performing a silent installation of Site Server, do not save the
response.iss file in a Microsoft Site Server directory.

If FrontPage 98 is installed prior to installing Windows NT 4.0 Option
Pack, it is possible to have both the Personal Web Server and the World
Wide Web (WWW) Publishing Service set to PORT:80. To check for this, run
the FrontPage Server Administrator, located in the FrontPage installation
directory. If the FrontPage Administrator lists a Web site as 80, uninstall
Personal Web Server before installing Site Server.

PRODUCT SUPPORT

To receive free peer-to-peer product support, you can utilize Internet
newsgroups created for this release.

For specific assistance with Analysis, please post all information in the
following newsgroup:

news://msnews.microsoft.com/siteserver.public.Analysis.

For specific assistance with Commerce Server, please post all information
in the following newsgroup:

news://msnews.microsoft.com/siteserver.public.Commerce.

For specific assistance with Customizable Starter Sites, please post all
information in the following newsgroup:

news://msnews.microsoft.com/siteserver.public.CSS.

For specific assistance with Knowledge Manager, please post all information
in the following newsgroup:

news://msnews.microsoft.com/siteserver.public.KnowledgeMgr.

For specific assistance with Personalization & Membership, please post all
information in the following newsgroup:

news://msnews.microsoft.com/siteserver.public.Per-Mbr.

For specific assistance with Publishing, please post all information in the
following newsgroup:

news://msnews.microsoft.com/siteserver.public.Publishing.

For specific assistance with Push, please post all information in the
following newsgroup:

news://msnews.microsoft.com/siteserver.public.Push.

For specific assistance with Search, please post all information in the
following newsgroup:

news://msnews.microsoft.com/siteserver.public.Search.

For general questions and issues, including product administration issues,
please post all information in the following newsgroup:

news://msnews.microsoft.com/siteserver.public.General.

If you have a technical question about Site Server 3.0, consult online Help
or view the Readme files for late-breaking information about this product.
In addition, information is regularly posted in the Knowledge Base (KB),
which is accessible at http://www.microsoft.com/support/. If you still have
a question, Microsoft offers technical support and services ranging from
self-help tools to direct assistance with a Microsoft Technical support professional.

NOTE: The services and prices listed here are available in the United
States and Canada only (see Technical Support Worldwide below).
Self-Help Tools to Find Answers Yourself

Support Online: Rather help yourself to answers? Support Online makes it
easy. Simply select your product and type in your question. Because the
site's search engine uses a natural language query, you can even write your
question in your own words. Then click Find and Support Online does all the
rest, employing the latest Microsoft technologies to instantly search
Microsoft Technical Support's vast collection of problem-solving tools and
technical information like the Knowledge Base and Frequently Asked
Questions. Next time you have a technical question, visit Support Online at
http://support.microsoft.com/support and see how easy it is to get the
answers you need.

Direct Assistance with a Microsoft Technical support professional

If you have a question regarding Site Server and need direct assistance
from a Microsoft technical engineer, you can purchase one of the support
options described below.

IMPORTANT: For information on the support options available for other
Microsoft products that have been included with your Site Server package,
please see the technical support section in the help files included in that
particular product.

Pay-Per-Incident Support: If you still need answers to your technical
questions, you can purchase Pay-Per-Incident Support. In the United States
and Canada, for a fee of $195US per incident, please call (800) 936-5900,
24 hours a day, 7 days a week, including holidays.

NOTE: Support fees for the (800)# calls will be billed to your VISA,
MasterCard, or American Express credit card.

Priority Annual Support: If you anticipate a high volume of support
incidents, or need priority access to Microsoft Technical support professionals, you can purchase a Priority Annual Comprehensive Account. In the
United States and Canada, for more information or to purchase an annual
account at a cost of $1,695US per 10 incidents, call (800) 936-4900, 24
hours a day, 7 days a week, including holidays. To submit an incident
against an existing account, call (800) 936-4900, 24 hours a day, 7 days a
week, including holidays.

Submitting questions through the Internet: In the United States and Canada,
you can also submit your Pay-Per-Incident or Priority Annual support
questions through the Internet with Microsoft Online Assisted Support. For more details, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support

Priority Plus: Microsoft Technical Support also offers special accounts for
large businesses that require priority incident resolution, including
business-critical support and access to targeted information to assist
information-technology and Help desk professionals in support planning for
smoother product deployment. For more information, in the United States and
Canada, please call (800) 936-3500, 24 hours a day, 7 days a week,
including holidays.

Priority Consult Line: Receive hourly consulting for support questions that
fall outside of the traditional technical support realm. These include
designing or planning for deployment, software development, code review,
and implementation planning. The Consult Line covers all Microsoft
products, including those Microsoft products used for developing Internet
and intranet solutions. For more information or to purchase hourly
consulting services at $195US per hour (minimum one hour), please call
(800) 936-5200, Monday through Friday, excluding holidays, 6:00 A.M. to
6:00 P.M. Pacific time.

Technical Support Worldwide: Support services and prices may vary outside
the United States and Canada. For information on support available outside
the United States and Canada, contact the local Microsoft subsidiary in
your area. For a list of worldwide Microsoft subsidiaries, view
http://www.microsoft.com/support/.

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Contents of the Site Server Version 3.0 Readme.txt File (218492)

SUMMARY

MORE INFORMATION