OL2000: (CW) Public Folder Address Added to Contacts Instead of PAB (218326)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q218326
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

When you attempt to create an entry in the Personal Address Book (PAB) to address mail to a public folder on a Microsoft Exchange Server, the address is added to your Contacts folder.

CAUSE

This behavior is by design in Outlook. The default location for addresses of this type is the Outlook Address Book or Contacts folder.

RESOLUTION

Set the default location for personal addresses to the PAB.

MORE INFORMATION

To set the location for personal addresses to add the public folder address to the PAB, follow these steps:
  1. On the Tools menu, click Services, and then click the Addressing tab.
  2. In the Keep personal addresses in list, click to select Personal Address Book. Click OK.
  3. Select a public folder to which you have permissions. Right-click the folder and then click Properties.
  4. On the Administration tab, click Add to Personal Address Book.
NOTE: You can reverse this process to use contacts for other address types.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbprb KB218326
©2003 Microsoft Corporation. All rights reserved.