OL2000: (CW) ErrMsg: "There is not enough space ..." Saving Server-side Reply Rule (218316)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q218316
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

If you attempt to save a Rule Wizard rule that uses the have server reply using a specific message option, you may receive the following error message:
There is not enough space on the Microsoft Exchange Server to store all of your rules. The rules that failed to upload have been deactivated.

CAUSE

You included an address in the Bcc field of the server message.

-or-

New mail is being delivered to a Personal Folder (.PST) file instead of the Exchange Server mailbox.

RESOLUTION

The resolution depends on the cause as described above. Either:

Do not include Bcc addresses with this type of server-side rule.

-or-

Have new mail delivered to the Exchange Server mailbox instead of a Personal Folders file using the steps below:
  1. Open Outlook 2000.
  2. On the Tools menu , click Services, and then click the Delivery tab.
  3. Change the Deliver new mail to the following location setting to the mailbox location. (It should be similar to Mailbox - <your name>.)
  4. On the File menu, click Exit and Log Off and then restart Outlook.
You may wish to copy messages that were already in your Inbox from Personal Folders to your Exchange Server Inbox. In addition, if you need the ability to access existing mail when offline, you can set up Offline Folders. For additional information about these and other considerations related to having new mail delivered to the Mailbox, click the article number below to view the article in the Microsoft Knowledge Base:

197651 OL2000: (CW) Changing from Local Delivery to Server and Offline

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbpending KB218316