OL2000: Internal Error Error Message Upgrading from Outlook 98 to Outlook 2000 (218288)
The information in this article applies to:
This article was previously published under Q218288 SYMPTOMS
If you install the Outlook 98 E-mail Attachment Security Update on a computer system using Microsoft Windows NT 4.0 and then upgrade to Outlook 2000, you may receive one of the following error messages during the upgrade:
Can't find \\officerel2\eng9.rel\2020_prm_crxs_eng\
-or-
Setup failed because of an internal error.
-or-
Internal Error 2908.
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Microsoft.VbaAddinForOutlook.1
-or-
Installation ended prematurely because of an error.
CAUSE
This problem can occur if you installed the Outlook 98 E-mail Attachment Security Update on your computer without restarting the computer before upgrading to Outlook 2000.
RESOLUTION
Quit all programs, restart your computer, and then install Outlook 2000.
| Modification Type: | Major | Last Reviewed: | 9/29/2003 |
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| Keywords: | kbprb KB218288 |
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