OFF2000: CD Key Overwritten After Pressing Backspace to Correct a Mistake (217530)



The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000

This article was previously published under Q217530

SYMPTOMS

When you type your CD key in the Welcome to Microsoft Office 2000 dialog box, you may accidentally overwrite part of the CD key.

CAUSE

This problem may occur when you use BACKPSACE to correct a mistake while you type the CD key. When you use BACKSPACE to clear the contents of one of the CD Key boxes, the characters in the previous box may be selected. If you type the next characters in the CD key sequence, the cursor does not advance to the next box. Instead, the selected characters are overwritten.

WORKAROUND

Press TAB to advance the cursor to the next CD Key box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbbug kbnofix KB217530