SMS: Server Uninstall Doesn't Remove All Components (217044)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q217044

SUMMARY

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



When you use Systems Management Server 2.0 Setup to uninstall a site server, all components are not removed.

The following registry entries remain on your site server:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SMSPerfCountersForC:_SMSLOGON_I386_SMSPERF.DLL

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SMSPerfCountersForC:_SMS_BIN_I386_SMSPERF.DLL

HKEY_LOCAL_MACHINE \Software\Microsoft\SMS

HKEY_LOCAL_MACHINE \Software\Microsoft\NAL

HKEY_LOCAL_MACHINE \Software\Microsoft\WBEM

The following directories remain on the site server:

Winnt\System32\Wbem

SMSLogon

The following accounts remain in User Manager for Domains:

SMSClient_<sitecode> (client network connection account)

SMSCliToknAcct& (System Management internal group account)

SMSServer_<sitecode> (server network connection account)

SMSService (System Management site server account)

NOTE: If you do not delete the accounts listed above from User Manager for Domains, the site server might not become a Systems Management Server client when you reinstall.

MORE INFORMATION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


To delete these remaining components and complete the removal of the Systems Management Server installation, follow this procedure:
  1. Click Run on the Start menu and run Regedt32.exe.
  2. Perform the following steps to delete each of the keys listed in the SUMMARY section of this article:

    1. Click on the key to select it.
    2. On the Edit menu, click Delete.
    3. Click Yes to confirm the deletion of the key.
  3. Delete the Smslogon directory. NOTE: Multiple sites in the same Windows NT domain share this directory.
  4. Delete the Wbem folder (only) under Winnt\System32\.
  5. Start User Manager for Domains. To do so, point to Programs on the Start menu, then point to Administrative Tools and click User Manager for Domains.
  6. Click to select the following accounts:

    SMSClient_<sitecode>

    SMSCliToknAcct&

    SMSServer_<sitecode>

    SMSService (This account may be used by other sites in the same Windows NT domain. If this is the case, do not remove this account.)

  7. Click User, click Delete, then click OK to confirm.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbinfo KB217044
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