SBS: Fax Server Only Dials Numeric Characters in Fax Number (216669)



The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.0a
  • Microsoft BackOffice Small Business Server 4.5

This article was previously published under Q216669

SYMPTOMS

The Send Fax Wizard will accept any alphanumeric character in the fax number field, but only numeric characters in the country code and area code fields. The modem will only dial the numeric characters and it skips any non-numeric characters.

CAUSE

This behavior is by product design.

RESOLUTION

To resolve this problem, use only numeric characters for the fax number.

STATUS

Microsoft has confirmed that this is a problem in BackOffice Small Business Server.

Modification Type:MajorLast Reviewed:11/19/2003
Keywords:kbbug kbnofix kbprint kbui KB216669