No Internet Service Providers Listed in the Internet Connection Wizard (216067)



The information in this article applies to:

  • Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 1
  • Microsoft Internet Explorer 4.01 for Windows NT 4.0 SP 2
  • Microsoft Internet Explorer 4.0 for Windows NT 4.0

This article was previously published under Q216067

SYMPTOMS

When you run the Internet Connection Wizard, a list of Internet service providers (ISPs) is not listed, and you receive the following error message:
We're sorry, the service you have requested is not currently available in your area.

CAUSE

This behavior occurs because the Internet Connection Wizard included with Internet Explorer 4.0, 4.01, 4.01 Service Pack 1 (SP1), and 4.01 Service Pack 2 (SP2) for Windows NT 4.0 does not contain a list available ISPs.

RESOLUTION

To work around this behavior, contact an ISP in your area to set up an Internet account.


Modification Type:MajorLast Reviewed:11/19/2003
Keywords:kberrmsg kbprb KB216067