XCON: MTA Content Conversion Error 4101 with HP Openmail (215368)
The information in this article applies to:
- Microsoft Exchange Server 5.5 SP1
This article was previously published under Q215368 SYMPTOMS
When you use Microsoft Exchange Server 5.5 Service Pack 1 with HP Openmail, you may experience content conversion problems with the Exchange Message Transfer Agent (MTA) under the following circumstances:
- A message was sent from Exchange Server 5.5 Service Pack 1 to an Openmail user with delivery and read receipts.
- The sender receives the delivery receipt.
- The recipient reads the message.
- The recipient of the original message receives an NDR to their read receipt:
Message corruption detected.
MSEXCH:MSExchangeMTA:<sitename>:<servername>
The sender of the original message never receives the read receipt for their message.
The Exchange Server computer will also log a 210 content conversion error with conversion error 4101 when this problem occurs.
CAUSE
The Exchange Server MTA was not handling the read receipt correctly.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Message Transfer Agent (MTA)
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| Dbserver.sch | N/A | | Dcprods.cat | N/A | | Ems_rid.dll | 5.5.2512.0 | | Emsmta.exe | 5.5.2512.0 | | Info4log.cfg | N/A | | Infoblog.cfg | N/A | | Infodlog.cfg | N/A | | Infollog.cfg | N/A | | Infotlog.cfg | N/A | | Mtacheck.exe | 5.5.2512.0 | | Mtamsg.dll | 5.5.2512.0 | | P2.xv2 | N/A | | X400om.dll | 5.5.2512.0 | | X400omv1.dll | 5.5.2512.0 |
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | EXC55SP3Fix kbbug kbfix kbQFE KB215368 |
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