SMS: Unable to Edit Products Registered in Other Sites (215134)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q215134

SYMPTOMS

You attempt to edit the properties of a registered product in Software Metering, and the following error message is displayed:
The product was not registered at this site.
You receive no indication of which site the product was registered in.

CAUSE

This behavior occurs because you are attempting to edit a product in a multi-site Systems Management Server hierarchy. The product was registered in another site that has replicated to the site that you are currently modifying.

WORKAROUND

To edit this registered product, follow these steps:
  1. Open the Systems Management Server Administrators console that is registered to open the site where the product was registered.
  2. Expand the Tools folder.
  3. Right-click Software Metering, point to All Tasks, and then click Start Software Metering.
  4. Right-click the registered product, and then click Properties.
  5. Complete your registered product property changes, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Systems Management Server version 2.0.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug KB215134
©2004 Microsoft Corporation. All rights reserved.