SMS: SMS Express Setup Repeatedly Prompts You to Swap SQL and SMS CD-ROMs (215109)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q215109

SYMPTOMS

After you run Express Setup for Systems Management Server (SMS) version 2.0, if SQL has not already been installed, you may receive a prompt for the Microsoft SQL Server CD-ROM. After you complete the SQL server installation, Setup may prompt you for the SMS 2.0 CD-ROM. When you insert the SMS 2.0 CD-ROM, Setup prompts for the Microsoft SQL Server CD-ROM, and this cycle may continue repeatedly. Also, Setup may generate the following message when it prompts you for the Microsoft SQL Server CD-ROM:
Enter the location of the setup executable for Microsoft SQL Server 6.5 or Microsoft SQL Server 7.0. If you are installing from a CD, please insert it now and ensure that the CD-ROM drive light is extinguished before pressing the Browse button.

CAUSE

This issue can be caused by the Autorun feature in the Microsoft Windows operating systems. When you insert the SQL Server CD-ROM, the Autorun feature checks for the Autorun.inf file on the CD-ROM to execute the Setup program. With the Microsoft SQL Server CD-ROM, an Options page is displayed to permit you to run the Setup program or review extras on the CD-ROM. If you click Browse before the CD-ROM drive light goes out, the SQL Server Autorun screen starts. If you do not close the SQL Autorun screen, it remains in the background. SMS Setup runs the SQL Setup, and when it finishes, it prompts you to return the SMS CD-ROM. When the CD-ROMs are swapped, Setup continues normally.

After Setup finishes, the SQL Autorun regains focus, and the computer looks for the SQL CD-ROM in the CD-ROM drive. Because it is not in the drive, you are prompted to insert the SQL CD-ROM. Setup then detects that the Systems Management Server CD-ROM is not in the drive, and prompts you to insert it again. A few minutes later, the SQL Autorun screen again gains focus, and prompts you for the SQL CD-ROM, and this process is repeated indefinitely.

WORKAROUND

To work around this issue, wait for the CD-ROM drive light to stop flashing after you insert the CD-ROM.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbConfig kbDatabase kbinterop kbprb kbServer kbsetup KB215109
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