SMS: 16-Bit Components Remain After Upgrading to 32-Bit Windows 95 or Windows 98 (215105)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
  • Microsoft Systems Management Server 2.0 SP2

This article was previously published under Q215105

SYMPTOMS

After you upgrade a 16-bit Windows 3.x Systems Management Server (SMS) client to a 32-bit Microsoft operating system (such as Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT), two Advertised Programs icons are displayed in Control Panel. In addition, the Windows\Ms\Sms\Core\Bin folder contains 16-bit files.

CAUSE

This issue can occur if the SMS client installation process detects that the client is running a 32-bit operating system. Setup installs the 32-bit client components but does not remove the old 16-bit client components.

WORKAROUND

To work around this issue, manually remove the 16-bit files. To do this, follow these steps:
  1. On the Start menu, click Shut Down.
  2. Click Restart in MS-DOS mode, and then click OK.
  3. Delete the following files:
    • Winbootfolder\Ismif16.dll
    • Winbootfolder\Smsrc16.ini
    • Winbootfolder\Ms\Sms\Clicomp\Hinv\Hinv16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Hinv\Unhinv16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Rcclic16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Rcpoke16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Rcunin16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Idisp16.dll
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Loc16vc0.dll
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Wchat16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Wslave16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Imp16.dll
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Woudat16.dll
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\Smsrc16.hlp
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\_wlsav16.dll
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\_wchat16.dll
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\_imp16.dll
    • Winbootfolder\Ms\Sms\Clicomp\Rctrl16\_idisp16.dll
    • Winbootfolder\Ms\Sms\Clicomp\RemCtrl\Woudat16.dll
    • Winbootfolder\Ms\Sms\Clicomp\RemCtrl\Loc16vc0.dll
    • Winbootfolder\Ms\Sms\Clicomp\Sinv\Sinv16.exe
    • Winbootfolder\Ms\Sms\Clicomp\Sinv\Unsinv16.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Boot16wn.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Clicor16.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Cliex16.dll
    • Winbootfolder\Ms\Sms\Core\Bin\Discv16.dll
    • Winbootfolder\Ms\Sms\Core\Bin\Smsclr16.dll
    • Winbootfolder\Ms\Sms\Core\Bin\Launch16.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Ccim16.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16svc.dll
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16sto.dll
    • Winbootfolder\Ms\Sms\Core\Bin\Clstat16.dll
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16ran.dir
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16ran.pag
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16off.dir
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16off.pag
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16sto.sto
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16wiz.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16agt.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Undist16.exe
    • Winbootfolder\Ms\Sms\Core\Bin\Smsmon16.hlp
    • Winbootfolder\Ms\Sms\Core\Bin\Apm16res.dll
    • Winbootfolder\Ms\Sms\Core\Bin\pcd16.dll
    • Winbootfolder\MS\SMS\SYSTEM\SMSRC16.cpl
    • Winbootfolder\System\Smsrc16.cpl
  4. Shut down and then restart the computer.
To remove the 16-bit client files automatically, use an SMS Installer script or another scripting method. These scripts can be delivered through SMS itself or by using a logon script.

Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbprb KB215105