SMS: International 16-Bit Windows Clients Stop Responding After Installation of the Hardware Inventory Agent (213124)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q213124

SYMPTOMS

International versions of Windows 3.x and Windows 9x clients stop responding (hang) after installation of the Hardware Inventory Agent components on NEC-PC98 computers.

WORKAROUND

Run REGNEC98.exe manually before other client installation programs to prevent the system from hanging when installing the Hardware Inventory Agent.

REGNEC98.exe, found on the International Client Pack 4, is a program that registers the client computer as a NEC-PC98 computer. Running this program sends a signal to subsequent installation programs that this computer requires NEC-PC98-specific components.

If no signature or an incorrect signature is found, PC/AT client components are installed by default.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug KB213124
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